Terms and Conditions

1. Acceptance of Terms

By accessing and using the OMNIVEXDELIVERY software, services, and platforms (collectively "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and K2025604017 (SOUTH AFRICA) (PTY) LTD (registration number 2025/604017/07), trading as OMNIVEXDELIVERY. We reserve the right to modify these terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Description of Services

OMNIVEXDELIVERY, operated by K2025604017 (SOUTH AFRICA) (PTY) LTD, provides the following services:

• IT & Network Infrastructure solutions
• Enterprise WiFi Solutions
• Web & Application Development
• Security Audits and Vulnerability Scanning
• Multi-Store Product Marketplace and Price Comparison Platform
• E-Commerce Integration and Delivery Solutions
• Custom software development and consulting
• Live store product search and real-time pricing data

3. User Responsibilities

As a user of our Services, you agree to:

• Provide accurate and complete information when creating accounts
• Maintain the confidentiality of your account credentials
• Not use our Services for any illegal or unauthorized purpose
• Comply with all applicable South African laws, including the Electronic Communications and Transactions Act (ECT Act) and the Protection of Personal Information Act (POPIA)
• Not attempt to gain unauthorized access to our systems or networks
• Not interfere with or disrupt our Services or servers
• Use aggregated retailer price data for personal, non-commercial comparison only

4. Security Audits and Vulnerability Scanning

Regarding our Security Audits and Vulnerability Scanning services:

• We provide security assessments and vulnerability scanning services on authorised systems only
• Our services are intended for defensive security purposes only
• All scanning engagements require written authorisation from the system owner
• Our vulnerability scanning is conducted in accordance with ethical guidelines and South African cybercrime law
• Results are provided for informational and remediation purposes only
• We do not guarantee complete security or absence of vulnerabilities

5. Retail Product Data & Third-Party Store Information

Our marketplace integrates with Takealot for product discovery and Uber Eats for restaurant and delivery management. By using our product search service, you acknowledge:

• Product prices, availability and descriptions are sourced from third-party store systems and may not always be current
• We do not guarantee the accuracy, completeness or timeliness of third-party store data
• Product images remain the intellectual property of their respective retailers and brands
• OMNIVEXDELIVERY is not affiliated with, endorsed by, or an official partner of any of the listed retailers
• Final prices at point of sale are determined by the retailer, not by our platform
• Specials and promotional prices displayed are subject to the retailer's terms and conditions

6. Data Protection and Privacy (POPIA Compliance)

K2025604017 (SOUTH AFRICA) (PTY) LTD is committed to protecting your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA):

• We collect and process personal data only for lawful, specific and transparent purposes
• We implement appropriate technical and organisational security measures to protect your information
• We do not sell your personal data to third parties
• You have the right to access, correct, or request deletion of your personal data
• You may lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated
• Data retained only for as long as necessary to fulfil the purpose of collection

7. Intellectual Property

All original content, software, and materials created by K2025604017 (SOUTH AFRICA) (PTY) LTD are protected by South African intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works without written permission
• Use our trademarks or logos without authorisation
• Reverse engineer or attempt to extract source code from our software
• Republish or resell aggregated retailer price data obtained through our platform

8. Limitation of Liability

To the fullest extent permitted by South African law:

• Our Services are provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the specific Service giving rise to the claim
• We are not responsible for third-party services, retailer websites, or external integrations
• We are not liable for price discrepancies between our platform and retailer point-of-sale systems

9. Termination

We reserve the right to:

• Suspend or terminate your access to our Services at any time with reasonable notice
• Terminate your account for violation of these terms
• Discontinue any Service with or without notice
• Pursue legal remedies for fraudulent, abusive or unauthorised use of our platform

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa, including but not limited to:

• The Electronic Communications and Transactions Act 25 of 2002 (ECT Act)
• The Protection of Personal Information Act 4 of 2013 (POPIA)
• The Consumer Protection Act 68 of 2008
• The Cybercrimes Act 19 of 2020

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the South African courts. Both parties agree to attempt to resolve disputes amicably before initiating formal legal proceedings.

11. Contact Information

If you have any questions about these Terms and Conditions, wish to exercise your POPIA rights, or need to contact us for legal matters, please reach out: